Hilite are a full service direct marketing and list management agency based in Kent.
They were referred to us by another agency, Health Affiliates, and we have since become the preferred supplier for both of them.
Firstly, we took the time to fully understand how the team at Hilite prefer to work, so that we could fit our service around their needs. Our consistent pricing and service levels, together with our ability to deliver reliably and with minimal problems, saves the in-house team hours of time and heaps of hassle every week.
Even the most complex of mailing packs – with up to 6 or 7 suppliers involved each time – runs seamlessly from the client’s point of view. On the rare occasion when there is a production problem, Webmart takes full ownership and doesn’t rest until it’s resolved, ensuring the solution is prompt, fair and to all parties’ satisfaction.
"Ever since we’ve been working with Webmart – since 2010 – I’ve never had a bad experience. Their honesty and efficiency is unparalleled, as are their prices. I know that if I try to get the sort of prices they are getting from their printers and mailing houses, I would have a real problem, as I’m not buying in bulk as they are.
In the past, we’ve had issues with print buyers beating down their suppliers’ prices so much that the service suffers. With Webmart, this is not the case. I would recommend that anybody who buys in print, production and postage services for their clients, try Webmart out."
Managing Director, Hilite